We stand behind our products 100% and want you to be satisfied with your purchase. If you are unhappy with your item, you can request a return or exchange up to 10 days after order delivery. Items must be in new, unworn, or unopened condition and free of any signs of wear in order to qualify for a return. Items must be shipped in their original packaging and placed inside of another box when shipped.

The following items cannot be returned or exchanged – body armor, ballistic helmets, customized items, closeout items and special order items. All items returned for a refund are subject to a restocking fee of up to 25%.

RETURN PROCESS

Contact us via email at contact@victorytacticalgear.com or by calling at 408-907-7697 and explain the reason for the return.

If your reason meets our return / exchange policy, we will issue you a RMA number.

In the unlikely event that the product you want to exchange or return is defective, or you were inadvertently shipped the wrong product or color, Victory Tactical Gear will provide a return shipping label.

Any other reason for the return / exchange, you the customer will have to ship it back to us at your own expense.